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  3. Tenancy

Tenancy

  • How do I submit a maintenance request?
  • How do I order new lettings documents and certificates?
  • Do I need to renew my EPC if I don't plan on letting to new tenants?
  • Can I upload my own documents instead of ordering through PropertyLoop?
  • How do I make changes to a tenancy?
  • Is it possible to have multiple tenancies?
  • How can my tenants join PropertyLoop?
  • Can I managing an existing tenancy?
  • What is a gas supply?
  • How long do I have to decide whether I’d like to renew the tenancy?
  • How do maintenance requests work?
  • How do I access maintenance requests?
  • What is a Deposit Replacement Scheme (DRS)?
  • How does the Deposit Protection Scheme work?
  • Why do I need to provide legal documents to let?
  • What happens to the holding deposit?
  • What is a holding deposit?
  • What are extenuating circumstances and how can they change how the holding deposit is refunded?
  • How do pro-rata refunds on holding deposits work?
  • When is a Non-Resident Landlord (NRL) Scheme needed?
  • When is a head lease needed?
  • When is a Local Authority Property License needed?
  • When is a Gas Safety Certificate (GSC) needed?
  • How can I help make my tenant's move-in experience better?
  • Move-in Checklist
  • What documents and certificates do I need to prepare before the tenancy agreement?
  • What happens to the holding deposit if the tenant backs out?
  • Can I move my tenants in with an unsatisfactory EICR?
  • Can I move my tenants in without an EICR?
  • What happens if I get an unsatisfactory Electrical Installation Condition Report (EICR)?
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