Owner and Landlord FAQ
Terms and Pricing
Listing a Property
- How do I relist my property?
- How big does a room have to be in order to be classified as a bedroom? – Minimum Room Size Requirements
- Owner/Landlord Pricing
- How can I make my listing more attractive?
- Can I edit my listing after I post?
- How does PropertyLoop advertise my listing?
PropertyLoop Media Package
Offers
- How does the holding deposit work?
- What is an offer without deposit?
- What is an offer with deposit?
- Accepting multiple offers
- Can I cancel my offer?
- What happens when I reject an offer?
Screening Renters
Contacting Renters
- Can I communicate with a landlord outside the platform?
- What should I do if a renter asks me for personal or account information?
- Why can't I exchange personal information with renters?
- Can I communicate with a renter outside the platform?
- Why do I only have 24 hours to respond to an offer?
- Why was my message removed or reported?
Tenancy
- How long do I have to decide whether I’d like to renew the tenancy?
- How do maintenance requests work?
- How do I access maintenance requests?
- What is a Deposit Replacement Scheme (DRS)?
- How does the Deposit Protection Scheme work?
- Why do I need to provide legal documents to let?