General & Account

Terms and Policies

• Privacy Policy
• Website/App Terms of Service

Values and Impact

• How can I do my part towards reducing carbon emissions?
• How does PropertyLoop plan to reduce carbon emissions?
• What is PropertyLoop's environmental initiative?

ID Verification

• Why did I fail ID verification?

PropertyLoop FAQ

• What is a Verified Badge?
• Is PropertyLoop accredited or regulated?
• Why was my account suspended?
• What is an Assured Shorthold Tenancy (AST) agreement? Can I see a sample?
• Who can create an account on PropertyLoop?
• Where is PropertyLoop based?

Safety and Accessibility

• Community Standards
• How do I report a message?

Account

• Why was my account blocked?
• How do I turn on my notifications?
• What should I write on my PropertyLoop profile?