We always want tenants to know exactly what they're getting into when they make an offer and better yet, that they're happy with it.
In order to do so, it's important to have a conversation with the landlord and ask them as many questions as you'd like about what comes with the property and what your expectations are before placing an offer. Make sure to be descriptive and clear – we don't want any miscommunications. Always double-check the property description and features shown on the listing, especially if the listing is Unverified, meaning it has not been visited or captured by an independent third-party
Now if the property ends up looking drastically different from the pictures or if it's contrary to the listing, the landlord would of course be under obligation to release you from the tenancy agreement or remedy the situation. However, if the place isn't what you expected due to miscommunication or because you didn't fully read the listing, that's another issue entirely.
For example, a property may have certain furniture in the pictures that won't be included with the tenancy. Unless the landlord explicitly says that the property will come fully furnished with everything you see in the photos, it's important to clarify this with the landlord beforehand. Another example is if the property comes with an outdoor space, in which you should check items on the balcony or garden will be included. When in doubt, it's always safer to just check with the landlord.