If a renter asks for your personal or account information, that's a huge red flag you may possibly be getting scammed or phished. PropertyLoop facilitates payments between tenants and landlords in order to protect both parties so you should never have to share sensitive information, like your bank account number, with others.
If this happens, decline immediately and inform the renter that it's against PropertyLoop's terms and conditions to do so. If they continue to push the issue, don't be afraid to report the user and contact support.