We put users first, always
We're a platform made by renters, for renters. We believe in putting the user first in everything we do and you can see it in the way we run our business - we prioritise giving our users the best experience by being as upfront and honest as possible. Our team of experts are always on standby to answer any questions and concerns you may have.
Verified homes and owners
Each owner is required to verify their ID, proof of ownership and necessary legal documents in order to let their property. Properties with a Verification Badge are personally visited, verified, and captured by our independent contractors.
Trust and transparency
PropertyLoop is designed to be everything estate agents aren't - friendly, transparent and trustworthy. We go above and beyond to simplify an otherwise confusing and frustrating process using advanced technology, user-friendly interface and a team of experts to support you. No hidden clauses, fine print or confusing jargon.
No fees for renters. Ever.
The entire process is free and we never charge you any fees. We know traditional estate agents charge renters everything from admin fees to tenancy agreement fees. That's why we promise to never charge renters to use our platform.
Direct and instant communication
Renters can message owners directly and safely without revealing their personal information. All communication is stored on the platform for your convenience and our support team is always available to answer any questions or follow-up on any concerns.
Your information is safe with us
We use firewalls and data encryption to protect confidential information like your payment details and personal details. We never share, sell or disclose your information to third parties for their own marketing purposes.
Protection for tenants
Our tenancy agreements ensure both parties are protected in line with the current legislation and law. This means you won't see any unfair clauses that may penalise you or make you feel uncomfortable. Your security deposit is protected per legislation and your rights as a tenant are clearly defined.